Refund Policy
Last updated: 11 July 2026
Cancellations
You can cancel your subscription any time from your profile. When you cancel, your paid access continues until the end of the current billing period. You won't be charged again after that.
14-day right of withdrawal (EU/UK)
If you're a consumer in the EU or UK, you have 14 days from the start of a new subscription to request a full refund, no questions asked, provided you have not used the Service extensively during that period.
Beyond 14 days
After the 14-day window, subscriptions are non-refundable, but you can cancel at any time to stop future renewals. In the case of a billing error, duplicate charge, or a service issue that we can't resolve, contact us and we'll make it right — usually with a pro-rata refund.
How to request a refund
Email support@betterthanscrolling.comfrom the address on your account. Include the transaction date and a brief reason. We aim to process eligible refunds within 5 business days; the funds may take longer to appear depending on your bank.
Company
Refunds are issued by Westbridge Systems Ltd, company number 16944743, 65 London Wall, London, United Kingdom, EC2M 5TU.